1. We process purchase orders 7 days a week, however pick up will only be from Monday to Friday. There are no deliveries over the weekends. This means that if you place your order on Thursday or Friday, your will only reach you the following week depending on the delivery schedule.
2. We aim to deliver your order to you in the fastest time possible. There are no deliveries on Saturdays and Sundays.
3. While we process all orders daily, we are bound by the delivery schedules of all freight company. For orders of ready store within KL/ Klang Valley area, your orders should get to you in 2 to 6 days. For orders outside KL / Klang Valley, kindly wait between 4 to 12 days. All orders made on Friday will only be delivered on the following Monday. Slight delays will also happen due to public holidays and festive seasons. Your kind understanding is deeply appreciated.
4. Please email us at firstname.lastname@example.org to give us request for shipping rates to your country. We would be delighted to check for you.
5. we do not guarantee the delivery to be on time. This is especially in the events of severe weather and natural disaster such as heavy storm or flood.